New Step by Step Map For Telus technical support
New Step by Step Map For Telus technical support
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Every single one that calls the tech support quantity is planning to talk to an actual particular person at the earliest opportunity. Not one person hopes to have to bounce via a maze of queries in hopes of merely being put in the que to speak to a true individual!
Pro was capable of stroll me by means of my concern and aided pinpoint the place the condition was going on and advised me of an alternative so I could get my work accomplished. I so appreciated his assistance and persistence in strolling me via the several situations. He followed up with data on my next methods.
• A buddy who is also a Telus customer showed me his prepare aspects, and he is acquiring an identical strategy for substantially considerably less without needing to get products, which contradicts what Abdul explained to me.
Have you tried using utilizing the online Chat? Go surfing to My TELUS along with the the Chat icon are going to be with the decreased appropriate with the window. Reply the questions about what type of assistance you need then preserve replying towards the bot with "I would like to speak to an individual" right until the bot presents up and passes the Chat to somebody.
If our reply resolved your problem, make sure you click on Take as Answer to help Many others while in the Neighborhood.
I'd personally also like to grasp why this was taken off? Appears Silly that we now need to call tech support to do something that we failed to require the for previously
I suppose I am just old, but I keep in mind a time when you could potentially phone a business, talk to a human without sitting down on hold for several hours, and really get customer service. Many thanks Telus for a great customer practical experience.
I have been contacting and contacting Telus and experienced a chat Using the AI that did not seem to be to know what I used to be asking.
• After i named to explain, Eunice with the BCX Wireless Motor vehicle crew explained to me the discounts had been used. Having said that, she copied and pasted Abdul’s notes, which did not clarify the price reduction particulars.
If our reply resolved your challenge, be sure to click Settle for as Remedy to aid Many others from the community.
My specialist helped me with my concern and answered all of my observe-up thoughts. You have got the very best men and women Operating for yourself!
The TELUS group acknowledges that our get the job done spans lots of Territories and Treaty locations and we've been grateful for the traditional Information Keepers and Elders who will be with Telus customer service us these days, anyone who has absent right before us plus the youth that encourage us.
Hi @Ben708 we undoubtedly benefit your loyalty with us and we want to enable. You should keep watch over your inbox for a message from us
The TELUS staff acknowledges that our work spans many Territories and Treaty spots and we're grateful for the standard Awareness Keepers and Elders who are with us right now, those who have absent right before us and also the youth that encourage us.
I had been lastly supplied situation range 21911243 and informed that a supervisor would connect with me back again inside two hours, which did not happen. Alternatively, I had been knowledgeable that I needed to wait around 24 several hours.